In-house IT Support
Maintain in-house control of your IT support while letting Giotech manage your 1st, 2nd or 3rd line support systems.
Fully Managed IT Service
Join the many businesses who swear by Giotech’s comprehensive outsourced IT service. With our fully managed IT support, you won’t have to worry about a thing.
Monitoring & Maintenance
Outsource the monitoring and maintenance of your key IT infrastructure to Giotech. 9 to 5 or 24/7, we’ll keep things running smoothly behind the scenes.
Short or long term onsite IT presence, as and when you need it.
Because your business is global, so is ours. Giotech’s trusted US, European and Asian partners enable us to provide worldwide support at a moment’s notice.
The Tools We Use
Remote access – Logmein Pro offers our IT agents a considerable set of diagnostic tools and super-fast secure remote access capabilities.
G2BMS – An industry-leading request management service that securely centralises vital technical information.
Monitoring & Maintenance – Integrated with both Logmein Pro and G2BMS, Spiceworks enables us to proactively manage issues and take rapid action.